Negotiations can be unpredictable, therefore you need to be able to interact with different people and know how to stand out from the competition.
The ability to understand emotions of others, when to push and when to ease the pressure turns an average sales manager into a professional.
During the 4th module we will discover how to identify different personality types among potential customers and build personal communication effectively. Participants will practice various effective techniques to find individual approach to people, like the Thomas-Killman instrument or the Big Ocean 5 method, also practicing dealing with difficult and tough people.
Juniors
Who are looking to improve sales skills,
learn to negotiate and communicate
Consultants
Who rely on their sales skills to secure deals, negotiate contracts and build partnerships
Professionals
Responsible for managing client relationships and driving sales within existing accounts
World-leading expert in the field of negotiation and influence. He has spent 20 years working in the field, across more than 25 countries. Simon has taught managers and senior executives of the most successful companies in the world. Works with biggest leading universities, including the Said Business School, Oxford University, Imperial College and the Royal College of Art.
The course provided a great deal of enjoyment and was highly informative. It was assigned to the whole sales team, including both junior and senior members, and it proved to be an excellent decision. After this course we continued the sales track and proceed with Negotiations and Persuasion course. Thank you for the opportunity to participate in this valuable learning experience.